FAQs

By accessing or using our website, you agree to these Terms of Service. If you disagree with any part of these terms, please do not use our website.

Certain features of our website may require you to create an account. You agree to provide accurate, current, and complete information when registering and to keep this information up to date.

We aim to present all vintage clothing items as accurately as possible. Since these are pre-owned and unique pieces, minor imperfections may be present. Every item we sell is guaranteed to be authentic, and we provide honest and detailed descriptions.

All orders depend on product availability. Prices shown include VAT. We accept multiple payment options as listed during checkout. By submitting your payment details, you confirm you have the authority to use the chosen payment method.

Shipping details and return policies are available on our website. Please review our Shipping and Returns Policy for full information.

All content on this website — including text, images, logos, and software — belongs to Swoody Vintage or our content providers and is protected under UK and international copyright laws.

You agree not to use the website for illegal activities, attempt unauthorized access to our systems, disrupt the website’s operation, engage in fraud, or violate any laws or regulations.

Swoody Vintage is not liable for any indirect, incidental, special, or consequential damages, loss of profits, data, or goodwill arising from your use or inability to use the website, or from unauthorized access to our systems.

We may update these Terms of Service at any time. Changes will be posted on our website, and your continued use after updates means you accept the new terms.

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved through arbitration according to applicable rules, and any award may be enforced in courts with proper jurisdiction.

You have 14 days from the date you receive your order to request a return or exchange.